Why Does My Hulu Keep Freezing – [How to Fix]

 Hulu Primarily freezes due to internet connection router issues, cache in the browser, or streaming app. Therefore, you need to either fix your internet or WiFi router or clear your browser or app cache. And if nothing works, you must call Hulu at +1-(888)-907-0345

Subscribers often wonder “Why does Hulu keep freezing?” That’s because of the streaming issues they face while using Hulu. But the answer to this question is not one but many. So, it’s time you learned all about it.

Possible Causes of Hulu Freezing

  • The internet you’re using cannot support the speed Hulu needs
  • Your WiFi router is not working correctly due to some malfunction
  • The WiFi connection itself is not working properly
  • Your Hulu app needs an urgent update
  • Cache in the Streaming device or your internet browser could be the problem.

How to Fix When Hulu Keeps Freezing

The reasons stated above can be fixed with some minor steps. And yes, you can do it at home without any professional help. Hence worrying, “Why does my Hulu keep freezing?” is for fools.

1. Upgrade Your Internet Speed

Internet connection is primarily the most common reason why Hulu streaming keeps stopping. You need at least 3.0 Mbps to watch SD content, 8.0 Mbps to watch live TV, and 16.0 Mbps to watch 4K and HD content.

And if the internet connection cannot provide that speed, the app will keep stopping, no matter what you do. Hence, it’s best first to check your internet connection; if it’s low, call your internet provider to inquire.

A great way to check your internet speed is by running a speed test on portals like by Ookla.

2. Check Your Router

A damaged router can cause a heavy internet problem and you might blame your device for it. Therefore, if you experience screen freezing, first call your internet provider. And if they claim the internet provider is working just fine, maybe it’s time to check the router.

You don’t have to run a speed test to check your router issue. Instead, you just need to turn on your mobile data and check whether Hulu is working. If it does, call your internet provider once again and ask them to fix or replace your router.

3. Your WiFi Connection Is Not Secure

At times, it’s not your fault; neither is the internet slow nor your WiFi connectivity. So, you know here also you must call your internet provider and ask them if there’s a problem with WiFi.

If there is so, all you can do is ask them to fix it fast and wait till your WiFi connectivity is stable again. However, if the issue with your WiFi persists, you need to look for another internet provider to ensure that you receive a fast and regular connection.

4. Update Your Hulu Application Immediately

Sometimes your screen freezing has nothing to do with the internet, it’s your application that’s causing the issue. In this case, your task becomes simpler All you have to do is open the Apple App Store or your Google Play Store and type “Hulu.”

Once you find the application, you’ll see an “Update” sign beside the app icon. Simply tap that sign, and your app will get updated in minutes.

And once you see that your app has gotten its update, reboot your phone and try to stream the shows on Hulu again. It should fix the problem.

5. Check For Cache In Your Device Or Internet Browser

Sometimes, junk and bugged files don’t let your device and browser work correctly. In such cases, you must wipe them clean off your device and start working again. So, without worrying, “Why does Hulu keep freezing on my TV?” try un-junking your device.

To clean cache files off your internet browser, log into it. Next, go to its advanced settings and wipe clean cached images and files in the “Clear Browsing Data” section.

And to clean data off your device, Go to your device Settings, find your Hulu app, and tap it. Once inside the section, find the Storage option, followed by the Clear Cache option. And that’s it.

However, if you have an iPhone, go to Settings and select Safari to clear the website data. To clear app cache files, reboot your iPhone, as there’s no other option to clear App data.


Call Hulu customer service immediately if your Hulu app doesn’t work even after trying all the above hacks. Their number is +1-(888)-907-0345. However, after trying all the fixes above, you won’t need to contact them personally.

Frequently Asked Questions

1. Why does Hulu keep freezing on Firestick?

Here are the reasons why Hulu keeps freezing on Firestick:

  • Internet connectivity issue
  • Problem with the streaming device or application
  • Cache in your device or browser
  • A router problem or an outdated Hulu application

2. Why does my streaming keep freezing?

Here are some possible reasons:

  • Congestion in the network you’re using
  • Your streaming application may be out of date
  • The router you’re using might be damaged
  • Your device or application might have a cache

3. Is Hulu currently having issues?

No, Hulu is currently not facing any streaming problems. So, if you cannot stream your shows on Hulu, it might be due to your internet connectivity or device problem. Kindly check your device and internet connection and try again.

4. Why does my screen freeze on Hulu Plus?

Here are some possible reasons why your screen freezes on Hulu Plus:

  • Either your application is outdated, or it’s not compatible with the device you’re currently using.
  • Your internet connectivity might not be at par.
  • The router device might be damaged, and your device cannot connect to the internet server.

5. How do I clear my Hulu cache?

To clear the Hulu cache, first unlock your mobile phone, tap on the settings app, and go to the Apps section. Post that, search for the name “Hulu” from the list of applications present there. Once found, land on the Hulu section, use the storage option, and wipe out your cache.

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