Why Does My Hulu Keep Freezing – [How to Fix]

 Hulu Primarily freezes due to internet connection router issues, cache in the browser, or streaming app. Therefore, you need to either fix your internet or WiFi router or clear your browser or app cache. And if nothing works, you must call Hulu at +1-(888)-907-0345

Subscribers often wonder “Why does Hulu keep freezing?” That’s because of the streaming issues they face while using Hulu. But the answer to this question is not one but many. So, it’s time you learned all about it.

Possible Causes of Hulu Freezing

• The internet you’re using cannot support the speed Hulu needs
• Your WiFi router is not working correctly due to some malfunction
• The WiFi connection itself is not working properly
• Your Hulu app needs an urgent update
• Cache in the Streaming device or your internet browser could be the problem.

How to Fix When Hulu Keeps Freezing

The reasons stated above can be fixed with some minor steps. And yes, you can do it at home without any professional help. Hence worrying, “Why does my Hulu keep freezing?” is for fools.

1. Upgrade Your Internet Speed

Internet connection is primarily the most common reason why Hulu streaming keeps stopping. You need at least 3.0 Mbps to watch SD content, 8.0 Mbps to watch live TV, and 16.0 Mbps to watch 4K and HD content.

And if the internet connection cannot provide that speed, the app will keep stopping, no matter what you do. Hence, it’s best first to check your internet connection; if it’s low, call your internet provider to inquire.

A great way to check your internet speed is by running a speed test on portals like Speedtest.net by Ookla.

2. Check Your Router

A damaged router can cause a heavy internet problem and you might blame your device for it. Therefore, if you experience screen freezing, first call your internet provider. And if they claim the internet provider is working just fine, maybe it’s time to check the router.

You don’t have to run a speed test to check your router issue. Instead, you just need to turn on your mobile data and check whether Hulu is working. If it does, call your internet provider once again and ask them to fix or replace your router.

3. Your WiFi Connection Is Not Secure

At times, it’s not your fault; neither is the internet slow nor your WiFi connectivity. So, you know here also you must call your internet provider and ask them if there’s a problem with WiFi.

If there is so, all you can do is ask them to fix it fast and wait till your WiFi connectivity is stable again. However, if the issue with your WiFi persists, you need to look for another internet provider to ensure that you receive a fast and regular connection.

4. Update Your Hulu Application Immediately

Sometimes your screen freezing has nothing to do with the internet, it’s your application that’s causing the issue. In this case, your task becomes simpler All you have to do is open the Apple App Store or your Google Play Store and type “Hulu.”

Once you find the application, you’ll see an “Update” sign beside the app icon. Simply tap that sign, and your app will get updated in minutes.

And once you see that your app has gotten its update, reboot your phone and try to stream the shows on Hulu again. It should fix the problem.

5. Check For Cache In Your Device Or Internet Browser

Sometimes, junk and bugged files don’t let your device and browser work correctly. In such cases, you must wipe them clean off your device and start working again. So, without worrying, “Why does Hulu keep freezing on my TV?” try un-junking your device.

To clean cache files off your internet browser, log into it. Next, go to its advanced settings and wipe clean cached images and files in the “Clear Browsing Data” section.

And to clean data off your device, Go to your device Settings, find your Hulu app, and tap it. Once inside the section, find the Storage option, followed by the Clear Cache option. And that’s it.

However, if you have an iPhone, go to Settings and select Safari to clear the website data. To clear app cache files, reboot your iPhone, as there’s no other option to clear App data.

Conclusion

Call Hulu customer service immediately if your Hulu app doesn’t work even after trying all the above hacks. Their number is +1-(888)-907-0345. However, after trying all the fixes above, you won’t need to contact them personally.